Supply Chain Brain - November/December 2011

ADT had viewed supply chain as a necessary evil at best. That changed
when it partnered with Inmar. “[They] did a great job of collaboration
with us to develop a best-practice solution that fit our needs.”
— Eric Blue of ADT Security Services

ance rate to an average of 70 percent, a
similar boost in the volume of parts
shipped to suppliers, and a projected
annual savings of $3.5m, in the form of
credits for replacement parts. Says Blue:
“It paid for itself in a month.”
The partners are also claiming big envi-
ronmental advantages. Pepperworth says
some 60 tons of carbon dioxide were saved
because more than 209,000 pounds of
material were kept out of landfills. Instead,
approximately 144,000 returned items were
deployed back to the field.

The program has since been extended
to all of ADT’s North American branch
locations. Today, the company can realize
the greatest financial benefit for each of its
three possible return types: credit, refur-
bish/replace and scrap. Even on the dis-
posal side, it has seen efficiencies. A new
e-scrap program is designed to boost rev-
enue recovery and sustainability, as well
as improving the handling of hazardous
wastes. Performance dashboards monitor
product quality through a system of
checks and balances. Inmar and ADT next
plan to expand the initiative globally.

Inmar, www.inmar.com ADT, www.adt.com Resource Links

Inmar Supply Chain Services Real partnership. True innovation. Measurable improvement.

At Inmar, our specialty is designing supply chain solutions that seamlessly integrate into your best business practices. We know that improving supply chain operations means genuinely understanding the client’s situation and developing the solution that meets their requirements.