Scott Dedic, director of supply chain security with
Sony Electronics, discusses how companies should
be approaching the issue of cargo loss, prevention
and security today—and why it can’t be treated as a
standalone process anymore.
Synchronizing Your Global Supply Chain
Luciano Miranda, Senior Supply Chain Consul-
tant, Celestica, November 2010
If any company knows about the complexities of
extended supply chains, its Celestica, says Luciano
Miranda, the company’s senior supply chain con-
sultant. SmartOps greatly benefited the electronics
manufacturing giant by helping it “defend” against
forecast inaccuracies.
Inventory Optimization in the Agro
Chemical Industry
Dave Winstone, Global Supply Chain Manager,
Dow AgroSciences; November 2010
Dow AgroSciences encountered SmartOps for the
first time when parent company Dow Chemical
acquired Rohm & Haas, a long-time customer of
the inventory-optimization solutions provider.
Good thing, too, says Dave Winstone, global sup-
ply chain manager for Dow AgroSciences. Inven-
tory dropped beyond hoped-for levels.
Pepsi’s Direct Store Delivery Program
Tim Thornton, Vice President, Supply Chain Logistics, Pepsi Beverages Company; November 2010
What began as an initiative to optimize cramped
warehouse space became a total supply chain
transformation project, says Tim Thornton, vice
president, supply chain logistics, Pepsi Beverages
Company. Its “top-off” model moves picking back
upstream, allows complex SKU mixes to be built
later in the process and enables reverse delivery-stop sequencing.
Menlo & Navistar: From Old-Line
Supply Chain to New
Jeff Rivera, Menlo Worldwide Logistics; Neal Cun-
ningham, Navistar; November 2010
Navistar’s ambitious plans to expand in the market
were threatened by its highly compartmentalized
logistics operations, says Neal Cunningham, the
company’s manager of supply chain engineering.
A shared approach to cost and profits is saving the
manufacturer a bundle, says Jeff Rivera, global 4PL
director for Menlo Worldwide Logistics.
Breaking Down Supply-Chain Silos at Intel
Cindie Blackmer, Supply Chain Master, Intel;
November 2010
The introduction of the Atom processor led Intel to
seek ways to create a lower-cost supply chain to
match the price point of its new product. Cindie
Blackmer, Supply Chain Master, tells how it was
done. A nominee for the 2010 Supply Chain Inno-
vation Award.
Glanbia Foods Embraces Network Modeling
John Mee, Glanbia Consumer Foods Ireland; Don
Hicks, LLamasoft; November 2010
A discussion about how Glanbia Consumer Foods
Ireland used optimization and simulation technol-
ogy to guide critical decisions on how it gets prod-
uct to market, with John Mee, supply chain manager of Glanbia, and Don Hicks, chief executive
officer of LLamasoft.
Smart Consolidation: Direct from China
to Store
Max Kantzer, Tom Zinner and Charlie Kantz;
November 2010
Shipping costs were cut by 40 percent when a
more efficient way was found to pack and move
small shipments of Harley-Davidson branded
apparel and accessories from China to retailers in
U.S. and Canada.
Giant Eagle’s Futuristic Warehouse
Larry Baldauf, Senior Vice President of Supply
Chain, Giant Eagle; November 2010
Larry Baldauf, senior vice president of Giant Eagle,
reveals how the big grocery supplier is using cut-
ting-edge technology in the warehouse to reduce
costs, while dramatically improving worker safety
and productivity.
The Art and Science of Logistics Procurement
Carey Skoglund, National Logistics Manager, Ace
Hardware; November 2010
Since implementing a transportation management
system in 2005, Ace Hardware has been refining its
automated procurement processes for truckload
and less-tan-truckload freight, says Cary Skoglund,
national logistics manager. Be providing carriers
with better information and enabling them to bid to
their strengths, Ace has improved its transportation
service and strengthened carrier relationships over-
all, Skoglund says.
IPC Tackles Sustainability for Subway:
A Case Study
Jan Risi, President and Chief Executive Officer, IPC;
November 2010
The company works closely with vendors and cus-
tomers to cut costs, improve transportation effi-
ciency and green its supply chain. President and
chief executive officer Jan Risi tells the story. A final-
ist in the 2010 Supply Chain Innovation Award of
the Council of Supply Chain Management Profes-
sionals and SupplyChainBrain.
How Pep Boys Copes with Capacity Issues
Joshua Dolan, Director of Global Logistics & U.S.
Customs Compliance, Pep Boys; November 2010
Joshua Dolan, director of global logistics and U.S.
Customs compliance, talks about how the company began working more closely with carriers to
monitor their performance and ensure a reliable
supply of capacity.
Managing Logistics for High Growth Products
Mike O’Hare, Director of Logistics & Warehousing,
CytoSport Inc.; November 2010
CytoSport, the maker of Muscle Milk, faced
manufacturing and logistics challenges as
demand for its nutritional drinks escalated.
Mike O’Hare, director of logistics and ware-
housing, explains how the company worked
with a consultant to select and implement an
on-demand transportation management system
from MercuryGate that delivered cost and oper-
ational efficiencies.
Revising the SKU process at Amway
Jerry Bronkema, Supply Chain Analyst and
Ruth Kaminski, Project Manager, Amway;
November 2010
Amway employed kaizen and a new governance
scheme to completely renovate its SKU revision
process, which had previously created waste and
inefficiency in the company’s supply chain. Jerry
Bronkema and Ruth Kaminski give a behind-the-
scenes look at the implementation and benefits of
the project, which was a finalist in the 2010 Supply
Chain Innovation Award competition.
A Look at Cisco’s Customer Value Chain
Partha Chakraborty, IT Program Manager, Cisco
Systems; December 2010
Cisco’s ambitious efforts extend from multiple tiers
of suppliers all the way to the end customer. IT pro-
gram manager Partha Chakraborty describes the
journey that the company has taken.
The Dynamics of MRP in Aerospace
Mark Betancourt, MRP Manager, Northrop Grum-
man; December 2010
Northrop Grumman acquires new enterprise soft-
ware and makes some major changes in the way it
works with suppliers to get timely and accurate
parts to the line. MRP manager Mark Betancourt
tells how it was done.
Using Lean to Promote B2B Connectivity
David Haught, Assistant Logistics Manager, Rea
Magnet Wire Co.; December 2010
Rea Magnet Wire Co. is working with suppliers to
transition from traditional electronic interchange to
XML messaging formats, saving money and reduc-
ing waste in the process, according to assistant
logistics manager David Haught.
Lean Techniques at Volvo Powertrain
Stephen Shiffer, Project Mgr., Business Process &
Logistics, Volvo Powertrain NA; December 2010
After a slow start, the company makes great strides
in involving all levels of the organization in an effort
to cut waste, boost efficiency and tear down functional silos. Stephen Shiffer, project manager for
business process and logistics, shares the details.
Warehouse Innovation at Roche Diagnostics
Jason Wheeler, Warehouse Operations Supervisor,
Roche Diagnostics; December 2010
Jason Wheeler, warehouse operations supervisor,
tells how Roche is progressing from manual
processes to automated systems such as radio fre-
quency identification and voice.
LOGISTICS/FREIGHT:
Leveraging the Benefits of Transportation
Brokers
Robert Voltmann, President and CEO, Transporta-
tion Intermediaries Association; March 2010
Transportation Brokers play an important role in
the supply chain, but they often do not receive the
respect they deserve, says Robert Voltmann, presi-
dent and CEO of the Transportation Intermediaries
Association. Voltmann talks about the problems of
fraud that have plagued the industry and how TIA
is helping shippers identify reliable and profes-
