Group President & Publisher Brad Berger
Tel:516-829-9210, ext. 110 • Fax:516-829-9722
150 Great Neck Road, Suite 400, Great Neck, N Y 11021
e-mail: bberger@supplychainbrain.com
TABLE OF CONTENTS
Associate Publisher Emily Vaughn Janson
Tel:847-266-9858 • Fax:847-266-9868
873 Yale Lane, Highland Park, IL 60035
e-mail: ejanson@supplychainbrain.com
Publisher’sIntroduction .................................... 10
Analysts’ Insights & Outlook for 2011
Retail .................................................. 12
CPG .................................................. 18
High-Tech&Electronics ................................... 22
Food&Beverage ........................................ 26
Pharmaceutical/Bio-Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
GlobalLogistics .......................................... 30
Global TradeManagement .................................. 32
Warehouse Logistics ....................................... 34
ReverseLogistics ......................................... 38
Third-PartyLogistics ...................................... 42
InventoryPlanning&Optimization ........................... 44
Sourcing&Procurement .................................... 50
TransportationManagement ................................. 56
WarehouseManagement ................................... 58
SupplyChainVisibility ..................................... 62
RFID, Wireless, Bar Code & Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Business Intelligence&Analytics ............................. 68
Collaboration & Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
ProductLifecycleManagement ............................... 72
Forecasting&DemandPlanning ............................. 73
Sales &Operations Planning ................................. 74
Cloud, SaaS & On-Demand Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Supplier Relationship Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
SCPlanning&Optimization ................................. 80
SupplyChainAnalysis&Consulting .......................... 82
Legal,Govt.&RegulatoryIssues ............................. 83
GlobalSupplyChainManagement ............................ 84
Environmental ........................................... 86
SCSecurity&RiskManagement .............................. 88
HR&LaborManagement .................................. 90
AsiaPacific ............................................. 92
Europe ................................................ 94
Editor-in-Chief Russell W.Goodman
Tel:717-525-9543
e-mail: rgoodman@supplychainbrain.com
Managing Editor Robert J.Bowman
Tel:415-221-4396
e-mail: rbowman@supplychainbrain.com
Editor Emeritus Jean V.Murphy
e-mail: jmurphy@supplychainbrain.com
Director of Client Relations
Laraine Giordano
Tel: 516-342-6720
e-mail: lgiordano@supplychainbrain.com
VP Marketing, Media & Partnerships: Kelly Keller
Tel:510-526-0672 • Fax:510-526-0672
793 Euclid Avenue, Berkeley, CA 94708
e-mail: kkeller@supplychainbrain.com
VP European Operations: Carel Letschert
Tel:31-20-633-4277 • Fax:31-20-631-2669
Art & Production Director/ Webmaster Jill Stelmack
e-mail: jstelmack@supplychainbrain.com
OPERATIONS
Video Editor Marianne Jannace
Director of Data Management Antoinette Cantwell
EXECUTIVE
President & Executive Publisher
Gerald E. Keller
Group President & Publisher
Brad Berger
Executive Vice President, CFO
Irwin I. L. Levine
Executive Offices:
Keller International Publishing Corp.
150 Great Neck Road, Suite 400, Great Neck, N Y 11021
Tel:516-829-9210 Fax:516-829-9722
Art and Production Offices:
Keller International Publishing Corp.
Attn: Jill Stelmack
225 S. Ela Rd., Inverness, IL 60067
Tel:630-254-5602
EXECU TIVE OFFICES: SupplyChainBrain (ISSN 1949-2693) is published six times per year by Keller International Publishing Corp.,150
Great Neck Road, Suite 400, Great Neck, N Y 11021. Periodicals Postage
Paid at Great Neck, N Y and at additional mailing offices. POST-MASTER:
Send change of address to SupplyChainBrain,150 Great Neck Road,
Suite 400, Great Neck, N Y 11021. SUBSCRIP TIONS: Free to qualified
logistics and supply chain professionals in the U. S. All other U. S &
Canada subscriptions: one year $249;two years $399. Foreign: $349;
two years $499. Single copies U. S. $10.00. All other countries: $15.00.
CUS TOMER SERVICE AND REPRIN TS: Kelly Keller. Tel/Fax:510-526-
0672;Email: kkeller@supplychainbrain.com
A Keller International Publication
ExecutiveBriefingVideoCasts ............................... 96
The Supply Chain Calendar of Events 2011 . . . . . . . . . . . . . . . . . . . . . 114