Retail Kiosks and the Supply Chain
Anthony Bay, Chairman & Chief Executive Officer,
MOD Systems Inc.; July 2010
In the future, expect retailers to pursue a hybrid
model of selling entertainment in both digital and
physical forms. Anthony Bay, chairman and chief
executive officer of MOD Systems, Inc., talks about
how he believes the system will work.
The Entertainment Supply Chain Conference
Martin Porter, Conference Producer, ESCA EDGE;
Conference producer Martin Porter traces the his-
tory of the ESCA EDGE conference, outlines the
themes that emerged during the 2010 event in Los
Angeles, and offers a glimpse of the issues that are
likely to emerge in future meetings.
Bursa, vice president of marketing with Logility.
She enumerates the major trends with which suppliers and retailers are dealing today, as they strive
to meet changing customer needs.
Supply Chain Execution is Critical in
Doug Reinart, Vice President Global Accounts,
Technicolor; July 2010
Supply chain strategies need to be adjusted accord-
ing to the maturity of a given product. Doug
Reinart, vice president of global accounts with
Technicolor, discusses how entertainment
providers and retailers can collaborate on supply
issues to their mutual benefit.
The Evolution of the Entertainment
Seth Hallen, President, Testronic Laboratories;
Seth Hallen, president of Testronic Laboratories,
talks about how issues of product quality control
are changing as the entertainment industry transi-
tions from physical to digital media.
Challenges of the Digital Entertainment
Alison Casey, Head of Global Content, Future-
source; July 2010
We’re just at the beginning of a radical transforma-
tion in the way that entertainment is sold to the con-
sumer. Alison Casey, head of global content with
Futuresource, explores the supply-chain implica-
tions of that change.
Avoiding Penalties in Retail Delivery
Tom Goosmann, Sales Director, Panther Expedited
Services, August 2010
If you can’t comply with today’s strict delivery win-
dows mandated by many retailers, consider expe-
dited shipments, says Tom Goosmann, sales
director of Panther Expedited Services. The cost
will be much cheaper than the chargebacks and
penalties a merchant will assess.
An Asia-Based Supply Chain for Medical
Chris Holt, Chief Executive Officer, Tiger Medical
Group; November 2010
The healthcare products supply chain is unlike
most any other you can think of, says Chris Holt,
CEO of Tiger Medical Group, a Shanghai-based
manufacturer and marketer of more than 1,000
consumable and disposable products, such as nee-
dles, gowns and masks. That’s because the health-
care market remains largely national: most
products are made and distributed within their host
country or region. That’s true for North America
and for Europe.
Meeting the Challenge of “The Last Mile”
Jeff Abeson, Vice President of Business Develop-
ment, Exel; November 2010
While retailers are looking to streamline their sup-
ply chains, they are also acutely aware of the
importance to their brand of ensuring efficient,
damage-free home delivery, says Jeff Abeson, vice
president of business development with Exel.
Balancing Digital & Physical Products in
Sean Besser, Vice President of Business Develop-
ment, Rovi Corp.; July 2010
The shift to digital content is happening gradually,
says Sean Besser, vice president of business devel-
opment with Rovi Corp. Supply-chain managers
must embrace the change, even as they rely on tra-
ditional expertise to satisfy current customer
demand for product.
New Techniques in Order Processing for
Jean Belanger, Chief Executive Officer, Reddwerks;
There were good reasons for handling orders in
batch mode in the early days of automated ware-
house systems, says Jean Belanger, chief executive
officer of Reddwerks. But the popularity of e-com-
merce has made that approach unfeasible for mod-
The “New Normal” in Bio-Medical
Bruce Spurgeon, Supply Chain Manager, OSspray
Ltd.; December 2010
Bruce Spurgeon, supply chain manager of startup
company OSspray Ltd., describes the challenge of
setting up a responsive supply chain for the
provider of specialized dental products to cus-
Digital’s Impact on the Supply Chain
Blake White, Entertainment Technology Director,
Blake White, entertainment technology director
with PricewaterhouseCoopers LLP, outlines some
of the issues that are checking the growth of digital
media, and talks about why physical product isn’t
going away anytime soon.
Managing Global Supply Chains:
Karin Bursa, Vice President Marketing, Logility;
As they become global in scope, supply chains take
on additional levels of complexity, says Karin
Supply Chain Education and Training at BASF
Alan Milliken, Business Process Education Man-
ager, BASF Corp.; December 2010
Proper education and training is an essential
enabler of technology and process in the chemical
industry, says Alan Milliken, business process edu-
cation manager with BASF Corp.
Digital Distribution Means More Supply
Rob Hills, Partner, Deloitte Consulting; July 2010
The number of physical units of entertainment
product will decrease in the years to come,
says Rob Hills, partner with Deloitte Consult-
ing, but the requirements of supply-chain
management will be more complex and
demanding than ever.
A View of the Entertainment Supply
James Maysonet, Principal SC Consultant, Media &
Entertainment, Teradata; July 2010
Content producers need to do a better job of tying
consumption data to their forecasting and manu-
facturing processes, says James Maysonet, princi-
pal supply chain consultant for media and
entertainment with Teradata.
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