A Look at the Digital Supply Chain
Russ Pearlman, Digital Content Services Lead -
Media & Entertainment, Capgemini; April 2010
The world of high-tech entertainment isn’t quite so
sophisticated when it comes to supplying product
for the many channels that have sprung up in
recent years. Russ Pearlman, digital content services lead for media and entertainment with
Capgemini, details some of the challenges.
The Future of the Digital Supply Chain
Tom Moran, Senior Director, Media & Entertain-
ment Market, Savvis; April 2010
Entertainment is going digital, and the implications
for content providers, supply-chain managers and
consumers are huge. Tom Moran, senior director of
media and entertainment market with Savvis, offers
a peek at the future of movies, music, games,
books and other products that can be delivered in
digital form.
When Will Your TV Become Your Computer
Adam Lesh, Chief Technology Officer, Testronic
Laboratories; April 2010
The dream of an entertainment system that suc-
cessfully combines the functions of a computer
with the experience of big-screen television is
on the verge of being realized, according to
Adam Lesh, chief technology officer of
Testronic Laboratories.
What AILS Channel Management
Prakash Arunkundrum, Director of Process Con-
sulting, i2 Technologies; April 2010
Some brand owners are working closely with
retailers, but there’s still a big disconnect between
planning and reality, when it comes to getting the
right product to the right stores, according to
Prakash Arunkundrum, director of process consult-
ing with i2 Technologies.
A Report from CESCA 2010
Devendra Mishra, Founder and Chief Strategist,
Consumer Electronics Supply Chain; April 2010
Devendra Mishra, co-founder and chief strategist of the Consumer Electronics Supply Chain
Academy, reflects on the themes and insights
that emerged from CESCA’s fourth annual conference in Las Vegas. And he offers a peek at the
group’s next gathering.
Battling Retail Stockouts
Greg Moore, Solution Sales Director, Teradata;
April 2010
Greg Moore, solutions sales director with Tera-
data, offers tips on how consumer electronics
manufacturers and retailers can avoid the
“death spiral” of inaccurate forecasting, based
on a failure to identify out-of-stock merchan-
dise at the store and SKU level.
Reverse Logistics at the Forefront for
Precision Camera
Larry Maye, Chief Operating Officer, Precision
Camera Service Solutions; April 2010
Reverse logistics will always be a cost center to
some degree, but it’s also a key means of brand
protection and customer retention—provided all of
the parties in the chain are communicating prop-
erly, says Larry Maye, chief operating officer with
Precision Camera.
Anti-Counterfeiting in the Pharma
Supply Chain
Janice Abel, Principal Consultant, ARC Advisory
Group; April 2010
The greatest vulnerability begins once drugs
move from the manufacturer into the distribu-
tion stream, says Janice Abel, principal consult-
ant with ARC Advisory Group. That’s where the
industry and law enforcement need to focus
their attention.
Key Trends in the Pharmaceutical Industry
Janice Abel, Principal Consultant, ARC Advisory
Group; April 2010
As the world’s population explodes and more
and more lucrative drugs lose their patents,
pharmaceutical manufacturers need to broaden
their product portfolios, says Janice Abel, prin-
cipal consultant for ARC Advisory Group.
Fast Moving Consumer Packaged Goods
John Blanchard, Principal Consultant, ARC Advi-
sory Group; April 2010
With the economy still somewhat sluggish, growth
in the FMCG sector may be a bit less rapid than the
name implies, but there is still significant opportu-
nity, says John Blanchard, principal consultant with
ARC Advisory Group.
Improving the Retail Supply Chain
Brian Gibson, Professor of Supply Chain Manage-
ment, Auburn University; April 2010
For retailers, last year’s concerns over high
fuel costs have been replaced largely with
worries over transportation capacity and the
economy in general, says Brian Gibson, pro-
fessor of supply chain management at Auburn
University.
Logistics Trends in Retail
Casey Chroust, Executive Vice President, Retail
Operations, RILA; April 2010
Retailers remain focused on cost reduction and
inventory management, but are cautiously opti-
mistic about 2010, says Casey Chroust, executive
vice president, retail operations, for the Retail
Industry Leaders Association.
Cross-Channel Retail Logistics
Bob Heaney, Senior Research Analyst, Supply
Chain Management, Aberdeen Group; April 2010
Walmart provides a good example of the
changes brought about by multi-channel sales,
says Bob Heaney, senior research analyst in
supply chain management with Aberdeen
Group. The retailer has more closely aligned its
booming online fulfillment operation with its
logistics organization.
Trends in Retail Distribution
Mike Khodl, Senior Vice President,, Integrated Sys-
tems, Dematic; April 2010
Among the challenges in retail distribution are the
complexities posed by SKU proliferation and multi-
store formats, says Mike Khodl, senior vice presi-
dent of integrated systems at Dematic.
Product Safety Standards in Retail
Stephanie Lester, Vice President for International
Trade, RILA; April 2010
In the wake of some horror stories about prod-
uct safety, the Retail Industry Leaders Associa-
tion teamed with its British counterpart to
create a truly global standard of what retailers
expect their suppliers to adhere to inside their
factories, says Stephanie Lester, vice president
for international trade at RILA.
Managing All the Way to the Retail Shelf
Cedric Guyot, Vice President Marketing, Retail
Solutions; May 2010
A new era of retail collaboration finds suppliers
managing their products in a granular fashion, and
responding instantly to any issues that might arise,
says Cedric Guyot, vice president of marketing
with Retail Solutions.
Best Practices in High Tech Supply Chain
Management
Pradeep Amladi, Head of Solutions Marketing,
High Tech, SAP; May 2010
Pradeep Amladi, head of solutions marketing
for high tech with SAP AG, shows how partner
relationships can be “orchestrated” to enable
the flow of real-time data, and ensure that sup-
ply chains are responsive to customer
demand.
Technicolor in the Digital Age
Chuck Parker, President, Digital Content Delivery
Division, Technicolor; July 2010
Digital technology for viewing movies and TV is
growing fast, but don’t expect physical product like
DVDs to disappear anytime soon, says Chuck
Parker, president of the Digital Content Delivery
Division of Technicolor.
The Entertainment Industry-Past,
Present & Future
John Quinn, Exec. V.P., Worldwide Oper., Warner
Bros Interactive Entertainment; July 2010
Industry veteran John Quinn, executive vice presi-
dent of worldwide operations with Warner Bros
Interactive Entertainment, traces the evolution of
digital technology, and discusses how content
providers will meet the needs of consumers in the
years ahead.
New Media Transforms Consumer
Entertainment
John Barrett, Director of Research, Parks Associates;
July 2010
Yes, consumers are watching movies and TV
shows on a variety of devices today. But most still
prefer the experience of a physical DVD or tradi-
tional television as their preferred method of view-
ing, says John Barrett, director of research with
Parks Associates.
The Entertainment Supply Chain Goes Digital
Morgan Fiumi, Senior V.P. & COO, Deluxe Digital
Studios; July 2010
The growth of digital media poses an enormous
challenge for supply-chain managers, says Morgan
Fiumi, senior vice president and chief operating
officer of Deluxe Digital Studios.
