Saving Lives through Supply Chain
Innovation
John Black, Vice President, Supply Chain, ROI;
May 2010
Increased cost pressures from healthcare
reform and rapidly rising material costs are two
factors driving healthcare organizations to give
greater priority to their supply chains. Most
important, however, is the contribution supply
chain management can make to patient safety.
John Black explains how ROI, the award-win-
ning supply chain division of Sisters of Mercy
Healthcare System, initiated innovative pro-
grams across facilities in four states to save
money and lives.
Does Your Company Need a Demand Signal
Repository?
Guy Yehiav, Vice President-Sales and Strategy, Ora-
cle; May 2010
A demand signal repository is a collection of data
from many different sources that can provide users
with a comprehensive view of sell-through activity
on their products—knowledge that can be used to
align supply planning with actual demand. Guy
Yehiav explains how companies can benefit from a
DSR and how Oracle solutions can help them col-
lect the right data and translate it into actionable
information.
How Are You Managing Your Marketing
Supply Chain?
Mike Perez, Vice President, Marketing & Business
Development, NVISION; May 2010
It’s an aspect of business that doesn’t always get full
attention from management, says Mike Perez, vice
president of marketing and business development
with NVISION. But the marketing supply chain
offers lots of opportunities for cost savings and
improved efficiencies.
Real Benefits from the Marketing
Supply Chain
Scott Martin, Director of Supply Chain Consulting,
NVISION; May 2010
Companies should take advantage of changes
in printing technology to greatly reduce their
spend on materials related to marketing efforts,
says Scott Martin, director of supply chain con-
sulting with NVISION.
New Ideas for Coping with Demand Volatility
Chris Cookson, Vice President, Supply Chain &
Operations, Verical; May 2010
Lean strategies can be of great value in aligning
supply with demand in uncertain times, but only if
they are implemented in the correct way, says Chris
Cookson, vice president of supply chain and oper-
ations with Verical.
Focus on Your Business Chain
Susan Rosin, President; Nigel Johnson, CEO,
Reclipse Group, Inc.; May 2010
The term “supply chain” doesn’t say it all, accord-
ing to Reclipse Group president Susan Rosin and
CEO Nigel Johnson. They offer a new term which
encompasses all of the business processes that are
ripe for collaboration, both inside and outside the
organization.
How Industry is Taking Action on
Sustainability
Paul Tasner, Vice President, Supply Chain & Sus-
tainability, Reclipse Group Inc.; May 2010
Paul Tasner, vice president of supply chain and
sustainability with the Reclipse Group, Inc.,
challenges some of the assumptions that have
grown up around the concept of “green” busi-
ness operations.
All Customers Aren’t Created Equal
Juan Rubio, Managing Partner, Logistics Resources
International, Inc.; May 2010
Companies can improve their profitability and cus-
tomer-service levels by implementing a segmented
approach to both areas, according to Juan Rubio,
managing partner of Logistics Resources Interna-
tional, Inc.
The Real Value of a Supply Demand Network
Nari Viswanathan, V.P. and Principal Supply
Chain Analyst, Aberdeen Group; May 2010
Companies are emerging from the depths of the
recession with a renewed commitment to meeting
customer requirements and forging tighter links
with supply-chain partners, says Nari Viswanathan,
vice president and principal supply chain analyst
with the Aberdeen Group.
Social Media Tools Come to the Supply Chain
Jeff Ashcroft, Principal Facilitator, Supply Chain
Network; May 2010
Companies are only just beginning to tap the
potential of emerging social media tools. Jeff
Ashcroft, principal facilitator of the Supply Chain
Network, makes the business case for embracing
the technology.
Current Strategies in Global Trade and
Transportation
Bob Heaney, Senior Research Analyst, Supply
Chain Management, Aberdeen Group; May 2010
Bob Heaney, senior research analyst for supply
chain management with the Aberdeen Group, talks
about the factors that are driving companies to seek
greater visibility, new technology and meaningful
partnerships in their supply chains today.
The Aberdeen Supply Chain Management
Summit
Bob Heaney, Sr. Research Analyst, Supply Chain
Mgmt., Aberdeen Group; May 2010
Bob Heaney, senior research analyst for supply
chain management with the Aberdeen Group,
reviews the themes that emerged from the con-
sultancy’s 2010 Supply Chain Management
Summit in San Francisco. He also explains
Aberdeen’s concept of the integrated supply
and demand network.
What does it mean to “Scale Smartly”?
Joe Lipple, Senior Director of Product Management,
Arena Solutions; May 2010
Even as companies emerge from recession, they
can’t return to business as usual. Joe Lipple, senior
director of product management with Arena Solu-
tions, outlines some of the new strategies that are
being deployed to prepare for a resurgence of
demand.
Getting Ready for the Recovery
Geoff Sisko, Senior Consultant, Jack Kuchta LLC;
June 2010
Even in a recession, companies aren’t standing still.
Geoff Sisko, senior consultant with Jack Kuchta
LLC, talks about the steps that can be taken now to
prepare businesses for economic recovery.
Keys to Preventing Supply Chain Theft
Barry Brandman, President, Danbee Investiga-
tions; June 2010
An effective program requires more than such
“cosmetic” trappings such as uniformed
guards and closed-circuit TVs, says Barry
Brandman, president of Danbee Investiga-
tions. He offers a number of tips on how com-
panies can detect collusion and crime
occurring within their facilities.
Generation X in the Supply Chain
Chris Ticknor, Corporate Marketing Manager,
Aspen Logistics, Inc.; June 2010
The Baby Boomers are making way for a new gen-
eration of workers, says Chris Ticknor, corporate
marketing manager with Aspen Logistics, Inc. But
how can companies balance their needs and skills
with those of older employees?
On the Road to Supply Chain Excellence
John Giangrande, Senior Account Executive,
Fortna; June 2010
There are numerous opportunities to instill organi-
zational excellence, both within the walls of the
warehouse and in outside relationships throughout
the supply chain, says John Giangrande, senior
account executive with Fortna.
How to Achieve the Perfect Order
Joe Tillman, Senior Researcher, Supply Chain
Visions; June 2010
It’s actually four separate metrics that are blended
into one, says Joe Tillman, senior researcher with
Supply Chain Visions, but many companies are
well advanced in their quest for that ultimate meas-
urement of customer-service quality.
How Teamwork Breeds Success
Marie Robinson, Senior Vice President of Supply
Chain, Smart & Final Stores; June 2010
Marie Robinson, senior vice president of supply
chain for Smart & Final Stores, takes us through all
of the stages of a typical project team, and explains
why any given effort succeeds or fails.
Trust is Vital to the Supply Chain
Mark Richards, Vice President, Associated Ware-
houses, Inc.; June 2010
It all comes down to the human element, says Mark
Richards, vice president of Associated Warehouses,
Inc. He talks about the importance of crafting rela-
tionships based on trust, and the benefits to be
derived from that effort.
The Economics of Outsourcing
Kate Vitasek, Faculty, Center for Executive Educa-
tion, University of Tennessee; June 2010
Kate Vitasek, a member of the faculty at the Univer-
sity of Tennessee’s Center for Executive Education,
shares her list of the economists who have had the
