tively simple shipments. The library would
provide a template that could complete at
least 60 percent of the entry work, Spano says.
His choice of a provider for the ISF soft-
ware was Westfield, N.J.-based Questa Web
Inc. The vendor, which specializes in sys-
tems for global trade management, had
moved quickly to develop a 10+ 2 module.
It began addressing the issue a full year
before CBP launched the ISF rule, says vice
president Wayne Slossberg. “Because
Questa Web also has an importer/exporter
division,” he adds, “we understood the data
elements they were looking for.”
“The Questa Web software was clearly as
good as, if not better than, all of the pack-
ages we had seen,” says Spano. He espe-
cially likes the application’s document
finder, which allows for a complete review
of a document’s handling by the broker.
“CFOs of companies just love that detail,”
he says. “They can see transactions, get
reports, and have a tracking module.
[Questa Web] really gave us a chance to have
cutting-edge technology working for us.”
For Questa Web, the challenge lay in cre-
ating a system by which customs brokers
and importers could easily gather informa-
tion, run it through a series of templates and
carry out all necessary verifications. Spano’s
requirements were even more demanding;
he had clients who wanted to enter their
own information into the system. That
raised issues of accuracy as well as security,
Slossberg says.
Michael R. Spano,
www.michaelspano.net
Questa Web,
www.questaweb.com
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