Orders taken at these shows are not
filled there, of course. Fulfillment begins
at Group 180's shipping department in St.
Louis. From there, shipments are made to
terminals close to the purchaser's home.
That's where Nonstop takes over, though
it offers complete cross-country linehaul
services as well, says Steve Senkus, Nonstop CEO.
For the time being at least, the bedding
company has opted to stay with other
providers for the St. Louis-to-terminal
delivery. The crucial link in the delivery
process is the last mile and home installation, Anderson says. It was Nonstop's
expertise in that area that prompted
Group 180 officials to go with the Virginia
provider in the first place.
Formerly, several providers were contracted only to make curbside delivery,
says Anderson. With the change in the
business model, a change in providers
was required as well.
“We still do offer curbside service, but it's
definitely not the preferred choice,” she
says. “Most of our customers demand in-home delivery, and Nonstop has nation-
SPOTLIGHT ON DEMAND SOLUTIONS
‘They have both a great suite of products and a first-rate implementation
team who studied and learned our business before customizing a
set of comprehensive solutions.’
‘They helped us change the way we think about supply chain.’
‘There is no area of our inventory planning process that is not
impacted directly or indirectly from the data created in our
Demand Solutions Forecasting or Replenishment modules.’
‘Demand Solutions has provided an answer to a long-time
challenge of generating viable forecasts based on historical data.’