led to Intel being named winner of the 2009 Supply
Chain Innovation Award.
The Challenges of Multi-Channel Retailing
Terrie O’Hanlon, Sr.VP & Chief Mktg. Officer, Manhattan Associates;Dec. 11, 2009
Today’s shopper wants access to physical stores, catalogs and internet ordering sites. Retailers must figure out how to combine those channels into a
coherent customer experience, says Terrie O’Hanlon, senior vice president and chief marketing officer with Manhattan Associates.
Get Ready for the Food Safety Enhancement Act
Tom Kozenski, VP Product Strategy, Distribution
Products, RedPrairie;Dec. 4, 2009
Following a number of recalls due to tainted products, the government is getting involved in the
process of ensuring food safety throughout the supply chain. Tom Kozenski, vice president of product
strategy with RedPrairie Corp., discusses how companies should respond.
Secrets to Advanced Store Replenishment
Kelly Thomas, SVP Product Strategy & Planning, i2
Technologies;Dec. 4, 2009
The ability to operationalize insights from point-of-sale data and collaboratively align measurements are helping manufacturers and retailers of
brand-name consumer goods improve store
replenishment at the floor and shelf levels. Kelly
Thomas, senior vice president of product strategy and planning at i2 Technologies, details the
keys to this strategy and offers examples.
In Appliances, Customers Know What They Want
Brian Hancock, Vice President, Supply Chain,
Whirlpool Corporation;Dec. 2, 2009
Forget that old white washing machine and dryer.
Buyers of major appliances today want quality, aesthetics and value—and branded manufacturers had
better be ready to deliver, says Brian Hancock, vice
president of supply chain with Whirlpool.
Synchronizing Demand in the Consumer
Kedar Kulkarni, Director, Supply Chain Division,
VTech Communications Inc.;Oct. 20, 2009
Consumer electronics makers are starting to do
a better job of matching production with actual
demand. Kedar Kulkarni of VTech talks about
how far they’ve come.
How Nikon Precision Manages Quality
Detection for Service Parts
Sean McNamara, Vice President, Operations,
Nikon Precision, Inc.;Aug. 5, 2009
Sean McNamara, vice president-operations for
Nikon Precision, discusses how to apply quality-detection techniques to broad product lines, and a
diverse array of critical parts.
An Outsourcing Success Story at Sun Microsystems
Barbara Kish, Sr. Bus. Operations Mgr., Global
Service Log., Sun Microsystems;Aug. 5, 2009
Barbara Kish, senior business operations manager
for global service logistics at Sun Microsystems,
shares the story of how the company outsourced
eight master product lines at a manufacturing and
repair facility in Puerto Rico.
Industry Consolidations, Regulations Impact
Pharma Supply Chain
Bob Douglass, Director, Contract Manufacturing &
Logistics, Abbott Laboratories;June 15, 2009
Consolidations in the pharmaceutical industry
in recent years, both at the manufacturer and
wholesale levels, have led to changes in the distribution of drugs and other medical products.
Bob Douglass, director of contract manufacturing and logistics at Abbott Laboratories, discusses these changes.
Transforming Supply Chains in Canada
Peter McMahon, Exec.VP., Supply Chain & Information Technology, Loblaw Cos.;June 15, 2009
A multi-year reengineering of the supply chain at the
Loblaw Companies, Canada’s biggest food retailer,
holds lessons for other companies, says Peter McMahon, executive vice president of supply chain and
Navistar Parts and Its Lean Journey Challenge
Nate Jolliff, Dir., Worldwide Log.& Lean Oper. Support, Navistar Parts Group;May 5, 2009
You learn that change is inevitable, but growth is
optional when you begin a lean initiative. Resistance often is great, and it has to be overcome if
you’re going to “focus the operation forward.”An
interview with Nate Jolliff, Director, Worldwide
Logistics and Lean Operations Support, Navistar
Sustainability Touches Everything at Office Depot
Yalmaz Siddiqui, Director, Environmental Strategy, Office Depot;April 6, 2009
Office Depot is committed to integrating sustainability throughout the organization, says Yalmaz Siddiqui, director of environmental strategy
for the company. Siddiqui explains this
approach, which is summarized in a strategic
framework that Office Depot calls,“Buy Green,
Be Green, Sell Green.”A number of supply chain
initiatives fall under the “Be Green” heading. In
addition, a “Why Green” category on the front
end helps functional groups initiate projects and
make the business case, and a “Tell Green” category on the back end celebrates and shares suc-cesses both within Office Depot and externally.
Cutting Energy Use Saves Dollars, and More
Bill Haslett, Manager, Enterprise Sourcing and
Logistics, Northrop Grumman;April 6, 2009
At Northrop Grumman, the effort is reduce
waste and improve energy efficiency is ongoing
and corporate-wide, says Bill Haslett, manager of
enterprise sourcing and logistics. When making
the business case for green initiatives, Northrop
Grumman not only considers payback in dollars,
but also such factors as reduced landfill contributions and future savings on carbon credits if a
cap-and-trade system becomes law.
The Retail Supply Chain & Sourcing Strategies
Nari Viswanathan, Vice President & Principal Analyst, Aberdeen Group;April 1, 2009
Supply chain managers have a large role to play
in keeping retailers customer-focused, in determining sourcing strategies in China and other
low-cost countries, and in balancing transportation, labor and other costs.
Logistics Challenges in Retail
Derek Leathers, Chief Operating Officer, Werner
Enterprises;April 1, 2009
With cost pressures greater than ever, communication and collaboration between retailers and their
transportation providers are vitally important. With
the poor economy likely to last some time, there are
a number of things that transportation companies
can do to help their retail partners survive.
The State of the Retail Supply Chain (2009)
Brian J. Gibson, Ph.D., Professor, Supply Chain
Management, Auburn University;April 1, 2009
A team comprising academics and retail executives
in the U. S.and Canada fill in the information gaps
that hinder a solid understanding of the challenges
facing managers of the retail supply chain.
Reduce Costs in Retail, But Stay Flexible
Randy Unger, Principal, Kurt Salmon;April 1, 2009
A one-size-fits-all approach won’t work for the
retail supply chain. Each inventory segment, for
instance, needs its own supply chain.And it’s not
just about costs. Should you source from one
country or many? An interview with Randy
Unger, Principal, Kurt Salmon.
Poor Economy Isn’t the Sole Cause of Retail Slump
John Champion, Vice President, Kurt Salmon;
April 1, 2009
Retail is seeing a real shakeout, and the economy
is only one thing that’s driving a change in shoppers’ behavior. An overabundance of look-alike
stores and a fair amount of unpleasant retailer-customer interaction also pay a large part in the
recent sales downturn.An interview with John
Champion,Vice President, Kurt Salmon.
Riding A Fashion Trend: How Crocs Met Fast-Growing Demand
Edward Collins, Senior Director, Global Logistics,
Crocs;March 11, 2009
Crocs, the popular seller of footwear, grew from
$13m to $800m in revenue in just four years. Ed
Collins, senior director of global logistics, tells how
the company’s supply chain adjusted to that dizzying rate of expansion—and how it intends to manage the process in future.
A Real World Look at Recall Technology in Action
RedPrairie;Feb. 20, 2009
Product recalls are growing in importance and frequency as consumers and government agencies are
placing increased focus on improving public health
and safety. With the media continuing to report
(some might say over-report) each new recall
announcement, the danger to your brand and future
revenue is significant. In this video, we take a look at
an everyday shopping experience, and how today’s
recall technology can help protect the public, and
your brand, before tragedy strikes.
to view the latest videos now.